Hello Mystical Family! I hope everyone is having a great tuesday, i know im still adjusting to time change and i bet a few of you are too. We have been very busy lately and im excited to announce some fun stuff very soon.
In the meantime, I wanted to talk to everyone about something serious, I have gotten some messages lately that make me very sad.
Harassing, bullying, stalking, and a few other behaviors have bee reported to me. The Mystical team are all residents of Second life just like you. This means that we do not have any special powers to handle issues that obviously need to involve a linden.
I have reached out to Linden Labs about some of the behavior that has been going on, unfortunately at this time I was told they are not visiting any communities. They did want me to make sure that I am sharing with all the community how important it is to file abuse reports to make them aware of any behavior that violates Second Life Terms of Service.
When to file an abuse report?
Abuse occurs when someone violates the Second Life Terms and Conditions (ToS) or the Community Standards (CS). Every Resident agrees to abide by these rules upon joining Second Life. Some special areas, such as Infohubs, have additional restrictions called the Welcome Area Guidelines.
Whenever you see one of these rules being broken and you believe it to be intentional or malicious, everyone present at the scene should file an abuse report. If there are multiple incidents, file multiple reports.
File reports on any abuse you witness in addition to abuse that targets you personally. Not every Resident is aware of the abuse-reporting system or remembers to use it, so please help out your fellow Residents! Reports from multiple people underscore the seriousness of an incident.
How to file an abuse report
To file an abuse report, do any of the following:
Choose Help > Report Abuse from the menus at the top of your Viewer window.
To directly report another Resident, right-click their avatar and choose Report
To directly report an object, right-click the object and select Manage > Report Abuse.
The REPORT ABUSE window opens, displaying a snapshot of what is onscreen at that moment and the relevant identifying information if you selected an avatar or object.
If the snapshot helps clarify the issue, check Use this screenshot. Screenshots can be very helpful visual evidence; include them whenever appropriate.
If the report is about an avatar or object , click the abuse button to fill in the relevant information automatically.
Click Select category and choose a category. If you don't see a category for the particular incident you're reporting, select the closest option you can find and explain in the Details field.
The Location of Abuse field is filled in automatically with your current location. Change to specify a different location.
In the Summary field, write a concise, one-line summary, much like an email subject line. Be brief yet precise.
Use the Details field to give as much pertinent information as possible to help Linden Lab assess the incident. Be specific about this incident, with times and locations if possible.
Click Report Abuse to submit the abuse report.
What happens when an abuse report is filed
You receive an automated response by email. If you need to add more information after submitting a report, please submit a new report. We try to resolve abuse issues as quickly as possible, but response times vary depending on the number of backlogged abuse reports. For privacy reasons, we are unable to share the details of an investigation into an abuse report. Once your report has been submitted, we'll take it from there.
Often all it takes to curtail an issue is an official warning. In most cases, a Resident who violates our Terms of Service and/or Community Standards is given several opportunities to rectify his or her behavior before banishment occurs. In all cases, the Resident's disciplinary record is reviewed to determine an appropriate response. Serious abuse may result in account suspensions or permanent bans. The length of a suspension is determined by the nature of the abuse, previous violations, and how many people are affected.
If you want to read more about abuse reports please visit this site:
https://community.secondlife.com/knowledgebase/english/filing-an-abuse-report-r25/
I would encourage all of you that if someone is behaving in a manor that viaolates Second Life Terms of Use that you send an abuse report.
If you need some help filing an abuse report please reach out. I do hope this helps! I
Make today Mystical!
